The Oregon Clinic is pleased to facilitate release of information requests for our patients. To request your Oregon Clinic medical records, please follow the instructions below and read the FAQ for more information.
Please note, our online authorization form works best when users use google emails. If you are having trouble with the online form, please download the Printable PDF and either email, fax, or mail to our Release of Information Department.
Email to: [email protected]
Mail to:
Release of Information Department
The Oregon Clinic
541 NE 20th Ave, Suite 225
Portland, OR 97232
Fax to: 503-935-8384
- Fill out the authorization form.
- Once the authorization has been verified, the Release of Information Department will fulfill your request within three to five days. Requested images will be sent via email link.
- If fees apply, MediCopy will send you an invoice. Once payment has been received, records will be sent by the chosen delivery method.
- If records are being transferred directly to another provider, the service is complimentary, and no further action is needed.
YOUR MEDICAL RECORDS IN MYCHART
Portions of your medical records are available on your MyChart by Epic.
Available information includes after visit summaries, chart notes, vital signs, medications, known allergies, and many types of lab results.
Registering for MyChart
Visit our MyChart Information page for instructions to sign up for MyChart, or to link your existing account to The Oregon Clinic MyChart.
Once registered, you can log in to your account at any time at OregonClinic.com/mychart.
FREQUENTLY ASKED QUESTIONS
HIPAA regulations allow medical care providers to ask patients for a written records request. A written request ensures that all necessary information is listed for the request to be processed. HIPAA requires all medical care providers to provide documentation for every records release, regardless how small.
The Oregon Clinic has partnered with a release of information company, MediCopy, to provide copies of your records to you. The form you sign will be provided to MediCopy for processing. Once the authorization form has been verified, it will take approximately 3 – 5 business days.
MediCopy is a national company that provides this service for many healthcare organizations across the country. They understand and comply with federal and state laws. As a business associate of The Oregon Clinic, MediCopy is authorized to perform this service for us, including the required documentation.
You may call 503-935-8383 to speak with a release of information specialist.
There may be fees for the release of records as permitted by state law (ORS 192.563) and HIPAA Privacy Rule 45 CFR 164.52(c)(4).
For Patients:
- Pages 1-80: FREE
- Pages 80+: $0.03/page (from page 1) for supplies and $6.00 postage
- For copies of images via email link: FREE
For Third Party:
- Pages 1-10: $30.00
- Pages 11-50: $.50 per page*
- Pages 51+: $.25 per page*
- For copies of images via email link: FREE
*Postage fees apply, if mailed. No fee will be charged to release your records to another physician’s office. A completed authorization may be required.
We will provide your authorization form to MediCopy who will prepare your records for release. MediCopy will email you a link to retrieve your records online. MediCopy will contact you directly if they have questions about your request.
Requests for copies of images will be fulfilled via secure email through PowerShare. If you have questions, please call 503-935-8383.
Yes. You can request a Quick Release of your medical record from clinic staff to be printed or faxed. HIPAA rules require clinic staff document the request in your chart.